We are committed to protecting the personal data and maintaining the confidentiality, integrity, and security of our users' information. This policy outlines how we collect, store, use, and share your personal data when you create an account with us, access or play on our platform.
When creating an account with Lotoquébec Casino, we may collect various types of personal data to verify identity, prevent minors from accessing our site, and maintain a fair gaming environment. This information typically includes:
We may also gather additional data through your interactions with the platform, such as login history, game play statistics, and browser/device specifics.
During account creation, you will be asked to provide information for verification purposes. This includes:
This is done in compliance with relevant laws requiring identification from users accessing or participating in online gaming activities within our platform.
To improve user experience and ensure smooth operations, we collect data about your device and browsing habits. This includes:
This information is not used to identify individual users but serves the purpose of platform optimization.
Cookies are small text files stored on your browser by websites for the purpose of improving user experience, personalization, or tracking browsing behavior. Our website uses a combination of persistent cookies (for session management) and session cookies (temporary ones).
To respect privacy preferences, we have implemented an opt-in policy for most third-party cookie applications and ensure compliance with GDPR guidelines regarding consent.
As per EU regulations, users are entitled to opt-out from receiving marketing communications at any time. You can adjust your communication preference settings within the user account area or reach out to our support team through designated channels.
We keep collected data for the duration required under relevant laws, including but not limited to, tax obligations. All personal information is stored securely on servers that meet stringent security standards.
For analytics purposes, some aggregated user behavior might be retained longer than individual profiles; this does not pose a risk to individual anonymity or privacy in accordance with our platform's purpose and design.
Lotoquébec Casino employs industry-standard technologies to ensure the confidentiality of your data. All information is secured against unauthorized access through:
Our users have certain rights regarding their personal data, including but not limited to:
For exercising these rights or addressing concerns regarding privacy or data management, please contact our support team via email or phone number provided above.
